Your mission at LINDAL
To receive and process customer purchase orders, amendments, and queries. Liaise directly with customers and account managers regarding their orders and work with the wider Supply Chain team to meet departmental and organisation KPI targets.
- Coordinate purchase orders from customers
- Process customer purchase orders into the business ERP system
- Coordinate and amend customer purchase orders as required
- Coordinate sales order acknowledgments to customers
- Update the business ERP system to ensure accurate customer price lists
- Check input of sales orders for accuracy
- Manage customers with up-to-date delivery information relating to their purchase orders
- Obtain freight quotations for export shipping
- Liaise with nominated freight forwarders to arrange customer shipments
- Prepare and issue export documentation
- Liaise with other relevant departments with regards to order completion dates
- Assist Line Manager to make improvements and implement required changes